What does Status mean?
Status gives information about the availability of
How does Search work?
We are very proud of our search machine. You may
search by title or by artist or format as long as your search
does not include common words like 'the', 'in', 'of', 'best',
'to', 'music', etc. For Example, if you wish to find a Mohd
Rafi record, don't type Rafi otherwise you will get all the
titles which have the word 'Rafi' in their titles or descriptions.
Try to type the unique name or number of the record you are
looking for so you do not get numerous unrequired results.
The more unique your search is with respect to your required
record, the more precise results you will get. So, just input
a unique word about your item in the box and then press "search".
Do the descriptions mirror your opinion
about the music?
For a Record to be included in this catalogue, we
must generally approve of their kind of music and quality
of sound. We present here the full catalogues of these records,
using in most cases the selling material, which the labels
themselves have delivered for selling purposes, or include
in their websites or at Wikipedia. In only a few cases, we
have left the field empty, or we have filled in our own review.
Handling of Personal Data
No information will be disclosed about you, neither
name, nor address and telephone details, not even items ordered.
Your email address or email addresses of friends to whom you
email an item description will be kept in our customer records
and will not be given further. They will be used only by Jazzy
Workshop for informing you about forthcoming releases, or
upcoming orders. You will at any time have the option to ask
to be removed from our mailing list.
Credit card details remain with the bank, if you
pay online, or are being destroyed directly after payment
procedures have been finalised by us offline. If you want
us to keep your credit card on file for future payments, you
will have to ask explicitely for it.
How does ordering work?
When you enter the first item to buy, a cart is automatically
created for you. As soon as you login in Jazzyworkshop.com,
this cart is being assigned to you and you may recover it
anytime, if you happen to lose the connection, or if you want
to take a break from browsing, while not yet done with your
cart. When you finish with your purchases, you confirm the
order by saving it. Thereafter you are being directed further,
according to the payment option chosen. If the line drops,
if your credit card does not get accepted, or if payment is
not completed for whatever reason, you can regenerate this
saved order into a new cart.
I wish to be receiving only part of
your forthcoming releases e-mailing.
Every new subscriber receives automatically our new
arrivals emails but not more than once a month. If you wish
to unsubscribe, just answer such an email with the single
word "unsubscribe" and send it to email@example.com
. Please specify as accurately as possible your wishes and
we will let you know whether we can accommodate them in our
existing mailing categories.
Can I add an item to a saved order?
I did not proceed with payment and now the order
is gone. Is there a way to regenerate it? If you have not
yet paid for this saved order, please login, choose the order
number and, when it shows, click on "proceed with payment".
Now it will be in your new cart and you may add new items,
and/or pay online.
If you have already paid for this order, you will
have to find out if it has been shipped. For this purpose
you can email us with the order tracking number of your old
order and the Ref numbers of the products to be added. Please
state also the payment method you intend to use for the additional
amount. We will contact you by email with payment instructions.
How can I regenerate my cart, which
You can only regenerate a missing cart, if you have
registered during your initial cart session. Just remember
to login, so that our system can keep your cart details. Or,
you can search and rebuild your cart.
How long after placing the order will
it be shipped?
24-48 hours after arrival of your payment or of the
goods in our warehouse, whichever happens last. Of course,
this applies only to working days, not to public or official
Holidays. It is worth once again pointing out the shipping
time implications of the product status and of the payment
Payment by Credit Card or Paypal
Payment by Bank Cheque, Money Order or Cash
Up to 48hrs after Credit Card Payment or paypal notification
Up to 48hrs after receipt of Cheque or Money Order
How long does a parcel need to reach
Standard time required for a parcel to reach most
destinations is 7-8 working days for European destinations
and 8-10 days for non-European destinations. In high season
this could stretch to up to a fortnight or be as fast as 5
days in low season. Please do be patient as we post by Indian
Speed Post or by Courier which will surely reach you, sooner
or later. And, we also provide the tracking number for your
parcel so you can track it too.
Please note: We do not ship on Saturdays/Sundays.
I ordered some time ago and still
haven't received my order . What next?
If it is longer than 15 days after you have been
notified by us that shipment has been sent and you still have
not received your package, please check with your local post
office / courier. 99% of the cases where we are wondering
about a parcel's whereabouts, it is either in the post office
waiting to be picked up (because the notification slip has
been misplaced, not delivered or lost) or
with the courier (who went to your place but
found it locked or empty).
In the rare case, that your parcel has still not
arrived after 20 days by regular mail, please do notify us
in order to initiate a Post Office search for it. For registered
airmail, you will be entitled to full refund, as soon as the
Post Office proves unable to provide a receipt signature on
your side. Sorry, but we cannot offer any compensation for
regular airmail losses.
How secure is ordering and paying
As soon as the order is saved, after the credit card
payment option has been chosen, you are being directed from
our site's pages to Paypal's SSL (Secure Socket Layer). Thereafter
you deal only with the safe Paypal environment, until you
are done with payment. Neither us, nor our webhosts or internet
providers have access to your credit card details. The whole
transaction is taken care by Paypal thereafter.
I have paid by credit card and you
are asking for additional information. Why?
Especially with large first-time orders, we will
occasionally ask for additional evidence, that you are the
actual credit card holder. This evidence will be a faxed/scanned
copy of an ID card or a driver's license, for identity verification
reasons along with an attested (signed by you) copy of your
Paypal payment reciept. We are sorry for the delay that this
might cause, but we have to protect both ourselves and the
international community from internet fraud. The associated
delay will be minimal, if you are able to immediately send
the required information. Also, this is required to put you
on our preferred customers database.
How often shall I expect you to contact
me about my order?
We contact you by email every time your order changes
when the order is received
when payment is received
when your order is shipped
whenever a problem arises with shipment or payment
Can I return an item for full refund?
We have taken extra care to describe every single
item accurately, and care is being taken for protective packaging.
In case you wish to return an item, please let us know in
advance, because we first have to accept your reason of return.
We definitely will not refund an item, because you did not
like the item you ordered, but we will definitely refund the
return of a defective object, or of an item grossly misrepresented
in our description.If we refund an item, postage will be born
Missing titles / missing pictures,
missing or wrong descriptions
Please feel free to contact us about gaps or mistakes
in our database, or for further information needed about an
Still unanswered questions???
Please ask by email at firstname.lastname@example.org